Delivery & Returns

DELIVERY

All packages will be shipped by GLS

Trucks 2 kg per pair
Decks 2 kg per piece
Completes 4 kg per piece


Shipments to Slovenia:

The costs for these shipments are
below 10 kg 5 EUR
from 10 kg to 30 kg 7 EUR
from 30 kg to 50 kg 10 EUR


Shipments to Croatia:

These packages are insured and have a tracking number
below 10kg 10 EUR
from 10 kg to 30 kg 12 EUR
from 30 kg to 50 kg 15 EUR


Shipments within Europe:


ZONE: Country (estimated transit time)

ZONE I: Austria (1), Germany (1-3), Luxemburg (2-3), Netherlands (2-3), Belgium (2-3);

ZONE II: Italy (1-3), Denmark (2-3);

ZONE III: Hungary (1-2), France (2-3), Poland(2-3), Czech(2), Slovakia (1-2), United Kingdom (2-3), Lithuania (4-5);

ZONE IV: Romania (2-3), Spain (3-5), Sweden (2-4), Estonia (3-4), Latvia (3-5), Finland (4-6);

ZONE V: Portugal (3-5), Greece (3-4), Ireland (3-5)

ZONE VI: Bolgaria (3)

 

ZONE I - These packages are insured and have tracking number
below 10kg 15 EUR
from 10 kg to 30 kg 20 EUR
from 30 kg to 50 kg 25 EUR

 

ZONE II - These packages are insured and have tracking number
below 10 kg 17 EUR
from 10 kg to 30 kg 22 EUR
from 30 kg to 50 kg 25 EUR

 

ZONE III - These packages are insured and have tracking number
below 10 kg 20 EUR
from 10 kg to 30 kg 25 EUR
from 30 kg to 50 kg 30 EUR

 

ZONE IV - These packages are insured and have tracking number
below 10kg 35 EUR
from 10 kg to 30 kg 40 EUR
from 30 kg to 50 kg 45 EUR

 

ZONE V - These packages are insured and have tracking number
below 10 kg 40 EUR
from 10 kg to 30 kg 50 EUR
from 30 kg to 50 kg 70 EUR

 

ZONE VI - These packages are insured and have tracking number
below 10 kg 55 EUR
from 10 kg to 30 kg 60 EUR
from 30 kg to 50 kg 85 EUR

 

 

RETURN POLICY

We stand behind our products and want you to be 100% satisfied with your purchase.
We'll always do our best to take care of customers. In case you need to return a product, we are here to make the return easy for you.

Please note the following important things when returning a product purchased from SurfRodz.eu webstore:

- You can return an item within 14 calendar days from the date you received it
- Only items that have been purchased through SurfRodz.eu can be returned
- The items that you're returning need to be unused and undamaged
- Original and return shipping charges will not be refunded

Returning by Post

Returning item(s) need to be sent to the following address:

Surfrodz.eu - GBR TEH d.o.o.
Hrastje 55b
2341 Limbus
SLOVENIA

Please include the order number to which it relates and your details.
Your return will be processed within 5 business days from the date we received it.

Refunds

Your payment will be credited within 10 business days from the date we received the returning item(s).
Unfortunately, we cannot refund your original and return shipping charges.